Sovereign Computers ltd.

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1. All returns or exchanges must be done within 15 days of invoice date unless otherwise stated on front of the invoice.

2. All items for return must be in their original undamaged packaging, and must be accompanied by the original receipt.

3. The following items (but not limited to) can not be returned unless defective in which case they will be replaced

under manufacturer warranty.

4. Sovereign Computers reserves the right to charge a 15% restocking fee.

5. All warranties are Manufacturer Warranty Only unless otherwise stated on the front of invoice.

6. We will handle any manufacturer warranty for a $40 shipping and handling fee.

7. Used items carry no warranty or support and are sold as is, no returns accepted... unless otherwise stated on the

invoice.

8. We can not be responsible for software loss due to any hardware failures. We strongly recommend the use of a backup

system.

9. We cannot be responsible for software or hardware corruption or loss due to a computer virus. We strongly

recommend the use of Anti Virus, Internet Security software.

10. We can not be responsible for software or hardware corruption or failure due to electrical brown outs or power

failures. We strongly recommend the use of a surge bar or a UPS System.

11. Any signs of physical damage will void all warranties.

NEW SYSTEM WARRANTY

1. Sovereign Computers warranty is depot drop off only, no on site warranty applies, unless otherwise stated on the invoice.

2. New computer systems which include internal & external computer parts (unless otherwise stated): 1, 2 or 3 year depot

Warranty, Parts and Labor. No returns on new desktop systems over 30 days.

3. Monitors: as per Manufacturer Warranty, (Sovereign Computers does not directly warranty monitors).

4. Printers: as per Manufacturer direct Warranty, (Sovereign Computers does not directly warranty printers).

5. Software; direct as per Manufacturer, (Sovereign Computers does not directly warranty software).

6. Notebook Computers, Palm Tops, Digital Cameras, Scanners; 30-Day in-Store, remaining Manufacturer Warranty,

7. Other products: Manufacturer warranty only.

8. Warranty does not cover tampering or modification of any cables or hardware inside the computer.

NOTEBOOK COMPUTERS/PROJECTORS/MONITORS

All notebook computers carry a 30-Day In-store warranty, remaining warranty handled directly with the

manufacturer. Projectors are direct manufacturer warranty only. Please call the manufacturer for Technical Support

or Warranty issues.

USED SYSTEM AND USED PARTS WARRANTY

Used systems and used parts are not covered by any Warranty unless otherwise stated on the front of the invoice.

Due to the nature of the items used laptop batteries, LCD panels (dead pixels) and power adapters are not covered

under warranty.

EXTENDED WARRANTY PROGRAM

Extended warranty protection is available on new desktop computers up to 3 years. Please ask a sales representative for

pricing and details.

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PLEASE NOTE:

WARRANTY WILL BE VOID IF THE PURCHASER UPGRADES OR CHANGES INTERNAL COMPONENTS OF THE COMPUTER SYSTEM

UNLESS PERFORMED BY A SOVEREIGN COMPUTERS TECHNICIAN. ALL WARRANTIES ARE TO THE ORIGINAL PURCHASER ONLY,

AND ARE NOT TRANSFERABLE.

SOVEREIGN COMPUTERS IS NOT RESPONSIBLE FOR LOST DATA DUE TO HARDWARE FAILURE. THE END USER SHOULD USE

CAUTION AND ADHERE TO A BACK-UP SYSTEM.

NO OTHER WARRANTIES EXPRESSED OR IMPLIED.

Sovereign Computers ltd.